Rash Bags – Returns & Exchange Policy

At Rash Bags, your satisfaction is our priority. We want you to love every product you purchase from us. If something isn’t quite right, we’re here to make the return or exchange process simple and hassle-free.

✅ Eligibility for Returns

You can request a return or exchange if:

The product is unused, unwashed, and in its original condition
All tags, packaging, and accessories are intact
The return request is placed within 7 days of delivery

✅ Non‑Returnable Items

For safety and hygiene reasons, the following items cannot be returned:

Products with visible signs of use or wear
Customized, monogrammed, or personalized items
Items purchased on final sale or marked as “Non‑returnable”

🔄 Exchange Policy

You may exchange your product for:

A different color or design (subject to availability)
A replacement piece in case of manufacturing defects

If the requested variant is unavailable, we will issue a store credit or refund based on your preference.

💰 Refund Process

Once we receive and inspect your returned item:

Refunds will be processed to your original payment method
Store credit can also be provided on request
Refund processing time: 5–7 business days

Shipping fees (if any) are non‑refundable, unless the return is due to a manufacturing defect or wrong item delivered.

🚚 Return Shipping

For defective or incorrect items: return shipping is free
For all other returns: a small return shipping fee may apply

We will share the return pickup details once your request is approved.

📝 How to Initiate a Return

Email us at [your support email] or message us on [your preferred platform]
Provide:
- Order ID
- Reason for return
- Photos (if applicable)
Our team will review your request and update you within 24–48 hours

🤝 Our Promise

We’re committed to delivering quality products and a smooth post‑purchase experience. If you have any concerns or need assistance, our customer care team is always ready to help.

Returns and Replacements